Contact Us
Phone Us to arrange an obligation free appointment with a Bridges Planner
| Contact Method | Number |
| Phone us | (02) 9267 3098 |
BSB Number
| Contact Method | Number |
| BSB | 802 825 |
Contacting us is easy
| Contact Method | Details |
| Contact us | use our Online Enquiry Form |
| Email us | This e-mail address is being protected from spam bots, you need JavaScript enabled to view it |
| Phone us | (02) 9267 3098 |
| Fax us | (02) 9283 2654 |
| Fax us (Loans) | (02) 9261 4964 |
| Toll free number | 1800 800 225 |
| Rediphone - 24 hour phone banking | (02) 9267 7255 |
|
Visa / Redicard after hours hotline (please contact the Credit Union during business hours) |
1800 224 004 |
| Write to us | PO Box A680, Sydney South NSW 1235 |
| Visit us | Level 2, 125 Bathurst Street, Sydney |
| Hours of operation | 8am - 4pm, Monday to Friday |
Dispute Resolution Procedures
The Credit Union is a respondent to the Credit Union Code of Practice and is required to offer any member an accessible and charge free dispute procedure. A dispute arises if you have made a complaint to the Credit Union and you are not satisfied with the response that you receive.
Should this situation arise you should advise your complaint in writing addressed to the Credit Union's Internal Dispute Officer. If the Credit Union can not resolve the dispute immediately we will advise you in writing and give you our reasons within 30 days.
If you are not satisfied with the outcome of dispute you may pursue the matter by referring the dispute to an independent arbitrator. The Credit Union will provide details of the current arbitrator available. You should be aware that you are not obliged to follow the above practices and that the dispute resolution procedures are not a waiver of any rights you may have under law.
Click here to read our Complaints and Dispute Resolution Guide
